Do I have to use the EZfloorplan graph paper or can I use graph paper from another source?
Actually, you could use blank paper as long as you sketch at a proportional scale. In order to achieve the best EZfloorplan image, you are better off using graph paper. You can get graph paper from any office supply store and it is best if you purchase 10x10 Cross Section Pads (10 squares/inch). For your convenience, we provide a printable EZfloorplan graph paper template with an easy to follow instruction sheet, which includes basic symbols to identify major appliances.
Go to our Process page to download the EZfloorplan graph paper in PDF file format and store it on your computer for future use.

What is a PDF file?
PDF stands for Portable Document Format and is the most popular format for file sharing, viewing and printing. EZfloorplan provides downloadable graph paper and process details in this popular format. Viewing and printing software is available as a free download.

Go to our Process page for the link.

What should I do if the property I am sketching is larger than the EZfloorplan graph paper?
Use multiple sheets of the EZfloorplan sketch paper. Be sure to label each sheet with the property name and indicate how the sheets fit together. Also, please send all the sheets at the same time.

What should I do if the EZfloorplan sketch paper does not have a symbol for an object that I want to show?
You can create your own custom symbol. Be sure to label the symbol clearly and we will include it in your EZfloorplan.

Are EZfloorplans completely accurate?
No, EZfloorplans are graphic representations only, they are not intended to be detailed or precise drawings and may not be relied upon by you the client or the potential home buyer, as anything other than general graphic representations of building configurations. They are intended to be used only for your marketing purposes. EZfloorplans are comparable to sample plans that you would see in home plan books that sell construction plans and are commonly found at magazine stands. Please read our Disclaimer for more details.

How much detail should I include in the sketch?
It is important to remember that the main purpose of EZfloorplan is to provide a graphic layout of rooms and primary components. Trying to show a lot of details will, not only make it harder for you to create your sketch, but it may make your EZfloorplan hard to read and understand, so avoid adding too many details. Your sketch should include: property address, your name, your email address, all walls, windows, door openings, primary room names, primary room sizes, stairs, primary appliances, sinks, tubs, showers, toilets and fireplaces. Items your sketch does not need to include: doors and door swings, floor coverings, secondary appliances (like furnaces, boilers and water heaters), decks, patios, names and room sizes of smaller areas such as closets.
Go to our Process page for more details.

How precise do I need to be when measuring a home?
We can transform almost any sketch into an EZfloorplan using basic information. We offer several methods you can use and depending on which one you choose, you do not need to be very precise to end up with a marketable EZfloorplan. Go to Process for more details and samples.

Do I need to create the sketch myself?
No. Using the EZfloorplan graph paper and instruction sheet is so simple that you can have an associate or even the seller measure and draw the sketch. The average property sketch takes less than 60 minutes.

Do I need any tools to create a property sketch?
All you need is: Graph paper. We recommend using some sort of graph paper so that you can sketch at proportional scale. We provide a printable template of EZfloorplan graph paper and a sketch instruction sheet, which includes basic symbols. A 25' tape measure works well, but if you include a laser tape for measuring overall room sizes it will make measuring very easy, especially if you are measuring by yourself (A laser tape is a valuable tool for measuring and calculating room square footage and only cost about $30). If you are planning on sending us your sketch via Fax, you will also need a black ink pen. Fax machines can not scan pencil lines, so if you created your sketch in pencil, it is important that you go over the entire sketch with a black ink pen. We have found that using an erasable ink pen, instead of a pencil is very effective. A fax machine. For sending out your completed sketch to EZfloorplan at (901) 339-2979.

Go to our Process page for more details.

What do you mean “In 48 hours or less"?
I f we receive your sketch on a Saturday, Sunday, Monday, Tuesday, Wednesday or Thursday, it will be returned to you within 2 days. Sundays and holidays are not included. If you send your sketch on Friday you will recieve your EZfloorplan on the following Monday.
Most EZfloorplans which are recieved on Monday thru Wednesday are returned within 24-30 hours.

My sketch will be returned in which electronic format?
You will receive a JPEG image file, which is the standard image format for posting to a web site or using in a brochure. (You can upload and post your EZfloorplan just like you do digital pictures) However, other file formats are available upon request.

What if I find an error with my EZfloorplan?
We work very hard to give you an accurate EZfloorplan, but we realize that no one is perfect and errors and omissions may occur, so we ask that you immediately open your EZfloorplan and review it for accuracy. If you discover any needed adjustment, please return it by fax or reply to the email along with an explanation and we will quickly make any adjustments you identify and send it back to you for your review. We will repeat this process until you are completely satisfied. Even if you discover a needed adjustment after you paid for your EZfloorplan, we will gladly revise it at no additional charge.

I already have an existing floor plan, can you turn it into an EZfloorplan?
Yes we can. You will need to have the floor plan scanned or you can take a digital picture and email the electronic file to us, following the normal "order" process.

How do I pay for my EZfloorplan?

You are in complete control over your payment options and you will not have to pay for your EZfloorplan until you are completely satisfied. After your final review you will receive, by email, a Paypal invoice from EZfloorplan requesting payment. The Paypal invoice will explain 2 options:
Option 1: Payment can be made with your credit card using Paypal.
You are not required to have a Paypal account in order to use Paypal.
Here's how it works: Click on the Paypal link at the bottom of the email invoice. (You need to be online in order to go to the secure Paypal web site.) You will be asked to enter your name and shipping address. You will be prompted for your credit card, email address, and phone number.
After reviewing your information, you may choose to save your information by creating a PayPal account to make future transactions faster OR simply make a one-time payment without creating a Paypal account.
OR
Option 2: Payment can be made by personal or business check.

Make your check payable to: EZfloorplan

Mail to: 197 Berkshire Road, Southbury, CT 06488

I understand that an EZfloorplan is a graphic image that is not intended to be a detailed or precise drawing. Do I need to add a disclaimer to my EZfloorplan before I use it?
Legalities vary from state to state. Most professionals using EZfloorplans do not feel the need to include a disclaimer, however some choose too. Here are some examples:

• "All room sizes are approximate and are subject to change"
• "Information deemed reliable but not guaranteed"
• "Not intended to be a detailed or precise drawing and may not be relied upon as anything other than a general graphic representation"

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